Here Are 2 Reasons Why You Could Be Losing Clients What if you were losing clients because of two simple things you've been overlooking? Suzy Tryall, a successful salon owner in Lynchburg, Va. and speaker at this year's Millennium Experience, shared a couple things stylists do that can drive clients away. Check 'em out below and get a few tricks for keeping your guests happy and coming back. 1. You’re Cheating the Shampoo Know This: The shampoo is one of the most anticipated and most important parts of the client’s experience at the salon. Do This:...