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Last updated: August 15, 2018

The Problem and Solution For Helping Your Client Style Their Own Hair

CHI Spin N Curl Waving Hair Tutorial
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The Problem and Solution For Helping Your Client Style Their Own Hair

What’s one of the biggest problems your clients face after they leave the salon? Let us take a wild guess—it has everything to do with them trying (and probably failing) to recreate their salon style at home. We went to BTC Team Member Kelly O’Leary aka @hairbymisskellyo for her go-to styling and teaching methods so her clients can always recreate the look. Check out her tips and the tools she uses below!

Products Used


Clients want these waves at home? Keep reading for tips on teaching them at-home styling secrets!


The Problem: Clients can’t recreate their salon style.

  • Whether clients want tight curls or lived-in waves, not everyone has the dexterity to curl their own hair with a flat iron or curling iron.
  • Some clients can create the look they want on one side of the head, but not the other.


The Solution: Use a client-friendly tool and explain how to use it.

  • Get on your client’s level—style their hair with something they can take home and use on their own, like the new CHI LAVA Pro Spin N Curl 1-Inch Ceramic Rotating Curler.
  • Watch the video below of @hairbymisskellyo using the iron on her client!


  • “This tool is a great conversation piece, and it doesn’t really take any additional time booked,” says Kelly. “I typically take 45 minutes for a cut and style, and in the last five minutes, I’ll give my clients a few tips, show them the correct products and snap a pic.”


The Tips: Here’s how Kelly trains her clients on the tool!

  • Get clients to hold the Spin N Curl—have them push the buttons and explore the settings.
  • Then, show them how to use it—explain how to change the direction of the curl, how long to set it for and the importance of using a heat protector (like the CHI 44 Iron Guard Firm Hold Protecting Spray!).
  • “If they are still nervous about it, I will show them how I do it on my own hair,” says Kelly. “It’s a great way to show them the hand motions, then they can mimic you as you guide their hands.”
  • Explain how much hair they should be curling at once—suggest 1 to 1½-inch sections.



Bonus Tip: Host a styling class!

  • Try selling 10 tickets to a group of friends—buy some snacks, create little swag bags and offer tips while they all practice easy styles on their hair.
  • This is an easy way to get more people into the salon and buying products.
  • “Make styling fun! This tool [the Spin N Curl] definitely helps with that,” says Kelly.

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Farouk Systems, Inc.