How To Use A Consultation To Address Curly Client Concerns

Solving Curly Client Concerns: How To Manage Frizz & Increase Definition

Frizz, lack of moisture, low definition and shape: All common woes of our beloved curly clients. Learn the right questions to ask to identify curly client needs and desired hair goals with Joico Senior Global Artistic Director Richard Mannah (@richardmannah).

Below, learn Richard’s consultation keys to success, solutions for increasing moisture and ways to manage frizz—plus, watch his full curly styling and haircut process with fringe cutting customization tips to flatter any client’s features.

Consultation Must-Dos: The Right Questions To Ask

“It doesn’t matter whether you’ve been cutting their hair for three months, one year or five years: Consultations are an essential part of the service that we provide as hairstylists,” Richard explains. “Asking the right questions helps us to understand the client’s vision and hair needs.” Learn what his must-ask questions are below!

Richard’s Consultation Question Cheat Sheet:

• “Are you looking for a transformation or just reshaping the hair?”
• “Is there anything you don’t like about your hair currently?”
• “How do you normally style your hair at home? Do you use any particular tools or products?”
• “Are there any specific challenges you face when styling your hair at home? Is it too dry, is it frizzy?”

Watch Richard’s full curly consultation & haircutting tutorial HERE!

How To Use Your Consultation To Address Curly Client Concerns:

After a thorough consultation, you should be ready to address your curly client’s unique hair concerns and desired goals. Since Richard’s client expressed that her hair feels dry and frizzy while lacking moisture and definition, learn how he offers smart solutions for her individual needs below:

“If she struggles with frizz, it will dictate what products I recommend and what technique I will utilize to create the desired look today,” Richard explains.

Photo Credit: Richard Mannah

Richard’s Solution: 

• Joico Moisture Recovery Shampoo & Conditioner: To really nourish the hair with moisture—which curly hair commonly lacks.
• Joico Curls Like Us Collection: Richard wants to create soft and controlled curls with long-lasting hold. To achieve this, he combined Joico Curls Like Us Smooth and Bounce Hydrating Foam and Joico Curls LIke Us Hydrate & Define Curl Crème Styler for added moisture and definition.

Pro Tip: Keep a spray bottle on hand and fully saturate the hair before applying your product cocktail. 

Photo Credit: Richard Mannah

Try the curl-enhancing trio: Shop the Curls Like Us Collection HERE!

Products Used

Curls

Curls Like Us™ Collection

Joico

Conditioners

Moisture Recovery Shampoo And Conditioner

Joico

This content is sponsored.