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Last updated: June 09, 2021

Hair Loss & Scalp Health: How To Help Your Clients

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Instagram via @mrs_tahirah2

How To Help Clients With Hair Loss

Hair loss can be caused by a number of factors: Stress, seasonal rapid hair loss, postpartum or natural aging and thinning of the hair follicle. So educate clients on the benefits of a healthy scalp and why it is KEY to promoting healthy, strong hair growth.


We’ve listed some common client concerns below and shared solutions from BTC Team Members including some seriously satisfying video tutorials.


Click Here To Discover The Entire Awaken Therapeutic Product Line From Surface Hair & Start Helping Your Clients Today!


Concern: Dry, Itchy Scalp & Flaky Dandruff

Solution: Apply A Two-Step Treatment


Regular treatments  are crucial for clients with irritating scalp concerns, like dandruff. Jessica Scott Santo (@jessicascotthair) uses a two-step treatment service to help rejuvenate her client’s skin and help lessen the appearance of flakes. 


  • Step 1: Jessica applies the Awaken Scalp Elixir from Surface Hair to dry hair to stimulate the scalp.


  • Step 2: After a shampoo and conditioning service, she applies the Awaken Therapeutic Treatment from Surface Hair to towel-dried hair. This leave-in treatment helps detoxify the scalp and drives essential nutrients to the hair follicle. 


Check Out The Video Tutorial Below!


Concern: Psoriasis Flare-Up After A Color Service 

Solution: Soothe The Skin With A Fast-Acting Product


When her client’s skin became irritated after a global color application, Stevie Meech (@hairbystevie) used the Awaken Treatment from Surface Hair to immediately calm her client’s psoriasis “I knew if I didn’t do something to calm her flare up, it would intensify,” she explains. 


Stevie then used the entire Awaken Scalp Facial treatment to ease the flare-up and help the scalp recover from the chemical service. The Scalp Facial is a five step, 10-minute treatment that can help clients who are dealing with a range of scalp and hair issues, including thinning or hair loss.


To maintain a healthy hair and scalp after her client leaves her chair, Stevie uses the Awaken Treatment to prep for styling. “The Awaken Treatment really works best without rinsing and doesn’t leave the hair feeling greasy,” she adds.


Check Out Her Application In The Video Below! 

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A post shared by Stevie Meech ➕ San Diego (@hairbystevie)


Products Used


Concern: Bald Spots Due To Alopecia 

Solution: Use Products That Promote Healthy Growth & Enhance The Remaining Hair 


When Tahirah Carter’s (@mrs_tahirah2) client wanted to begin treating her hair loss due to alopecia, Tahirah suggested the Awaken Scalp Facial add-on service to stimulate healthy hair growth and enhance her natural texture using Awaken Thickening styling products. 


“I always recommend clients see a dermatologist in combination with salon visits, but the AWAKEN Scalp Facial was incorporated into her service to help assist on her hair growth journey,” Tahirah explains. 


Check Out The Amazing Transformation Below!

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A post shared by Tahirah (Ta-Hee-Rah) (@mrs_tahirah2)


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