Do Clients Deserve a Discount If You're Running Late?

What Would You Do: Should Clients Receive A Discount For Waiting? We’ve all been there: Waiting on a client only to have them show up late holding an iced coffee complaining about “traffic.” A late start to an appointment can throw off an entire work day, but is it fair to compensate clients when you’re running behind?    We recently shared a client’s opinion on this very topic and you guys had A LOT to say! Scroll down to read some of the BTC Community’s take on discounting services for clients who wait and other options you can...