Welcome to the BTC Talk Back Boards! Please take a few moments to read over the board rules in the green box above. If you are blowing the hair out straight and or flat ironing it - it is going to take longer and I would charge extra fees for these services and book extra time.
Cindy Farr Hester Asst Moderator
Hey prunepie!
This is what I do, because I used run into the same situation as you; I #1, tell my co workers to just automatically book me off 45 mins, which is usually what I need. Long thick hair, i book an hour. If you need less time, you can always book less if you know who it is that is coming in to see you. However, we must remember, this is a great opportunity to pre-book you clients to reassure that next time that they come in, that you can have more time with them and fully preferm to your best ability.
Also, i think its rediculous that you cant charge more for long hair. My rule of thumb is, my start price for wash cut and blow dry is $33.00. If my service is taking me much longer....like an hour, due to long thick hair, its $43.00...and as soon as my client wants it flat ironed that is technically a set, therefor i charge an extra $10.00, but also make this known to your client that its an extra charge, because remember, its the price with wash cut and BLOWDRY. Because really.....what should someone wuth a pixie cut, where it takes me 30 mins...pay the same amount as someone with long thick hair who takes an hour? Your salon is selling you short if you arent able to charge more for things like that.
Also, IF you are running behind, what you can do is, for your next cleint waiting, maybe one of your coworkers would be kind enough if they are not busy to wash their hair, and give them a great scalp massage, and perhaps a complimentary deep conditioning treatment, pop them under the steamer or dryer until you are ready. and they will altogether forget that you're running behind, they're getting pampered!
Hope that helps!
I usually just book about half an hour for a wash and blow dry, it really depends on the length of hair....i mean, i have a few short haired ladies who come once or twice a week, and i can have them wash, blow dried and curled in about 20 mins.
If i start using any heat tools, i book about 45 for long hair...but most of the time i still only take about half an hour.
This may be the annoying way to deal with this, (I take forever for everything in the salon), just keep doing it the way you feel like doing it. I firmly think that time should not be a factor in your work. Your clients come back to you because they enjoy your work. The impatient clients wont come back. Make your salon work around you. This may sound pretentious, but...oh well.
Own it!
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