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BTC EXCLUSIVE: Our Tour of the Goldwell KMS California Academy New York
BTC was fortunate to get a tour of the Goldwell KMS California Academy New York. Here's what we found within the new home for Goldwell and KMS California education!
Goldwell & KMS Lend a Hand on Lifetime's Mission Makeover!
When looking for top experts in color and cutting for the fourth season of “Mission Makeover,” Lifetime knew exactly where to turn—Team Goldwell/ KMS California. Always leaders in education, Goldwell Artistic Director Rebecca Hiele and KMS California Artistic Team Director, Sonna Brado were enlisted to give these contestants new looks to go along with their lifestyle transformations!
4 Steps to Bring Clients Back with Eric Fisher
In 52 Weeks to Greatness, owner of the award-winning Eric Fisher Salon & Academy in Wichita, KS, Eric Fisher shares weekly tips and inspirations to retain clients, increase your profits and have fun doing it. By using the tips in this book, Eric was able to expand from one salon to three!
Horrible Bosses! Finding the Light at the End of the Tunnel
Sometimes the best things in life are not always as they seem. This BTC member is in the midst of learning this lesson the hard way. The educator she assists is cruel to her, destroying her reputation in front of clients. How would you respond to this type of behavior?
Rock the Cure—PRAVANA Promotes National Cut-A-Thon
Win a chance to go to the Spirit of Life Award Gala and the North American Hairstyling Awards at the Mandalay Bay Hotel and Casino in Las Vegas by hosting a Rock the Cure National Cut-A-Thon at your salon before June 8! All profits go to City of Hope's continued research against cancer!
Independent Contractors—Can You Fire Them?
“How much authority does a salon owner have when all of the stylists are independent contractors? For instance, is an owner within his or her bounds to terminate a contract if the stylist is consistently late or not showing up for clients?”
Bumble and bumble Names New Senior Vice President
See who has just been appointed to Senior Vice President, Global General Manager at Bumble and bumble!
The Opportunity to Become a Hero
Owner of the award-winning John Robert’s Hair Studio & Spas in Ohio, John DiJulius believes that customer complaints are chances for your salon to become a hero! Here, he shares tips on how to anticipate problems, create procedures for addressing them and how to train staff on turning difficult situations into something good.
PRAVANA President to Receive Spirit of Life Award
Using sales from the 2012 launch of a new product line, PRAVANA has raised more than $200,000 to fight life-threatening diseases! For his generosity, PRAVANA Founder and President, Steve Goddard, will be honored by City of Hope with their Spirit of Life Award.
 
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