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It’s a Bird, It’s a Plane, It’s…
I was working on inventory in our retail section one day, and as I crouched down to view the bottom shelf, I heard a LOUD tearing sound. I looked down to discover my pants completely split apart all the way up my crotch! I ran to the owner’s office, grabbed the stapler, dropped trow and stapled my pants back together—but not before my co-workers noticed my Superman undies! My nickname for the rest of the day? Crotch of Steel!
Lisa Veneruso
BTC Member Since 2007
Comb-Over and Off!
My first male client had a comb-over—and I cut it off! At first he didn’t notice because we were chatting it up, but when he finally noticed, he jumped out of the chair and was ran from mirror to mirror yelling about how he “looked like a freak!” I only cut off three hairs! That was quite an experience, but I’m very careful now when working with comb-overs.
Mia Warner Irvine
BTC Facebook Fan
Virtual Reality
I had an 18-year-old kid with a mane of overgrown curls that were once dyed black—the outgrowth was startling! He brought in a picture of a video game character and told me it was the hair he wanted. He was completely serious!
Kristen Cuttill
BTC Facebook Fan
Unclean Thoughts
I had a client say: “Wash my hair well, I haven’t washed it in 11 days.” Yikes!
Colleen Marino Knee
BTC Facebook Fan
Not So Black and White
It was my first day in a salon with “real clients” after receiving my license. I had a woman come in with a picture of the color she wanted…but the picture was in black and white. I’m dead serious!
Samantha Roger
BTC Facebook Fan
Breakup Breakdown
I got a weird vibe from a new client one day, and I should have followed my gut! She came in with blonde, shoulder-length hair and was upset because she just broke up with her boyfriend. She wanted a BIG change: short, spiky and dark! I was nervous, but I proceeded. I colored her hair twice (it wasn’t dark enough the first time) and gave her a super cute shaggy bob. That’s when she started to cry. “My boyfriend is going to HATE this!” she yelled. “Uh,” I said, “would that be the boyfriend you just broke up with?” She started ranting and pulling on it. I tried to calm her, but when I realized this had become a 3-hour ordeal, I told her she could just leave. I didn’t even charge her, I just wanted her out! Thankfully, she came back two days later with a check.
Kris Baldwin
BTC Facebook Fan
Bowled Over
“My boss once grabbed a shine spray for her nearly bald male client, thinking it was spray wax. She went to town with it! We almost peed ourselves laughing because we could just about see our reflections on his head! Oops!
Brooke Supernovich
Salon Eleven | Washington, PA
BTC Member Since 2009
A Memory to Wash Away
I had a man in his sixties ask me to shampoo his hair after his trim. OK, no problem. Then he tells me, “The best part of a haircut is getting your hair shampooed—it’s like getting a lap dance!” I was concerned, but I thought I’d ignore it. But when I started shampooing him, he began making noises! WTF! Shampoo is over!
Alice Montgomery PeGan
BTC Facebook Fan
Afro Whole New World
A woman told me her teenage son had “a couple” matted areas in his afro. She also told me he wanted to cut it all off. Well, those “couple” spots turned out to be his ENTIRE head with one giant matted area on each side! It took me and another stylist almost an hour to comb out his hair, and by the time we were done, it was halfway down his back! I wasn’t sure how he could stand the pain, but then I realized he was as high as a kite.
Marcy Stapley
BTC Facebook Fan
Headache Client
I once had a client who called to complain about the haircut I gave her. It gave her a headache because I “added too much weight.” Really!?
Ashley LaClair
BTC Facebook Fan













