I once had a client who called to complain about the haircut I gave her. It gave her a headache because I “added too much weight.” Really!?
BTC Facebook Fan
I was doing a consultation for a new male client in my chair. “How much do you get off?” I asked, and then I realized how bad that sounded! I was trying to ask about hair length, I promise!
Pure Essence Salon
I will never forget my client from hell who said, “I want to be a strawberry blonde, but I do not want to see any red.” Are you kidding me?!?!
Howard Du Bin
My most embarrassing moment in the salon was when I was shampooing an older female client’s hair. In between moans she would scream, “Yes! Keep it right there. Oh yes, it feels so good! I could stay here all day.” It was so embarrassing. I had to keep looking around to see if anyone could hear her.
I’m always trying to think of questions to ask my clients so we have something to talk about. I recently said to a new client, “Tell me something interesting about yourself.” She replied with, “I had sex with my adopted sibling.” WHAT?! I was shocked, but didn’t want to let on so I replied by nodding my head and saying, “Mmmmmm.” I know clients like to share, but this was a doozy!
Cutters Point East
East Lansing, MI
I overheard my co-worker talking with a client in the chair next to me who had just received a color service. My co-worker said, “The color looks a little violet.” The client looked at her and said in a serious manner, “Well, I have been eating a lot of beets lately. Could that be why?” We all had a good laugh once the client left!
I was going to cosmetology school giving a pedicure to an elderly woman. Her toenails were super thick and so long, I wondered how I would clip them. I finally got the toenail wedged between the clippers and the WHOLE toenail popped off. She said “I am so happy that nail came off. Maybe when you clip the other big toe that will come off too.” WHAT?!
Fort Collins, CO
I worked in a shop where one of my co-workers was a very sexy, curvy gal—and very popular with the male clientele, as you might imagine. Well, one day she walked by with her client and said to him, “Basil, you smell nice, what do you have on?” Without missing a beat, he replied, “A hard on, but I didn’t know you could smell it!” I almost fell to the floor, I was laughing so hard!
Steve’s Hair Studio
One day, I fell asleep in class. My cosmetology school instructor called my name, mid-nap, to answer a question so I spit out the first thing I could think of—and I was right!! I’ve NEVER seen someone’s face look that surprised!
Kayla Simon Bowden
Beauties & Beaus Salon
I had a guest who needed her bangs trimmed. As she described how she wanted the bangs to look, she said, “I want them tenderized.” I had to hold on my laugh for later, but while cutting her bangs I kept using the term “texturize” to let her know she had used the wrong word. To this day I laugh when I have to cut bangs.
Carrizo Springs, TX